Privacy Policy

1. Introduction

SEOsophist ("Company", "we", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the SEOsophist platform, website, and related services ("Service").

By using our Service, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Information You Provide

• Account information: Name, email address, and Google account details when you sign up or connect via OAuth
• Contact form data: Name, email, business website, and message content when you contact us
• Payment information: Billing details processed by our third-party payment provider (we do not store card numbers)
• Business data: Website URLs, domain names, and keywords you input into the Service

2.2 Information Collected Automatically

• Usage data: Pages visited, features used, time spent, and interaction patterns within the Service
• Device data: Browser type, operating system, screen resolution, and language preferences
• Log data: IP address, access times, and referring URLs
• Cookies: As described in our Cookie Policy

2.3 Google Search Console Data

When you connect your Google Search Console account, we access your search performance data (clicks, impressions, CTR, average position, queries, and pages) via Google's API. This data is processed within your Google Sheet and is not stored on our servers. Our OAuth integration requests only the minimum permissions necessary.

2.4 Third-Party AI Services

When you use AI-powered features, your content and prompts are sent to third-party AI providers (Anthropic, OpenAI, Google) via your own API keys. We do not store the data sent to or received from these services. Please review the privacy policies of these providers for details on how they handle data.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your subscription and manage your account
• Send you service-related communications (billing confirmations, security alerts, product updates)
• Respond to your enquiries and support requests
• Analyse usage patterns to improve the user experience
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations

We will never sell your personal data to third parties.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the UK, we process your data on the following legal bases:

• Contract performance: Processing necessary to deliver the Service you subscribed to
• Legitimate interests: Analytics, fraud prevention, and service improvement
• Consent: Marketing communications and non-essential cookies (you may withdraw consent at any time)
• Legal obligation: Compliance with applicable laws and regulations

5. Data Sharing & Third Parties

We may share your information with:

• Payment processors: To process subscription payments securely
• Analytics providers: To understand how the Service is used (aggregated, non-identifying data)
• Legal authorities: When required by law, court order, or to protect our legal rights

We do not sell, rent, or trade your personal information. We do not share your Google Search Console data or API keys with any third party.

6. Data Storage & Security

Your SEO data lives in your own Google Sheet — we do not host it on our servers. Account and billing information is stored securely using industry-standard encryption (TLS in transit, AES-256 at rest).

We implement reasonable technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your data. However, no method of transmission or storage is 100% secure.

7. Data Retention

We retain your account information for as long as your account is active or as needed to provide the Service. If you cancel your subscription and request account deletion, we will delete your personal data within 30 days, except where retention is required by law (e.g., financial records for tax compliance).

Usage analytics data is retained in anonymized, aggregated form and cannot be traced back to individual users.

8. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Restriction: Restrict the processing of your data in certain circumstances
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests or direct marketing
• Withdraw consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us at hello@seosophist.com. We will respond within 30 days.

9. International Data Transfers

Your data may be processed in countries outside your own, including Australia and the United States (where third-party service providers are located). Where we transfer data outside the EEA/UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

SEOsophist is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: hello@seosophist.com
Website: seosophist.com/contact